Who we are.

Our IT group was originally formed to become a value driver for IPS by enabling a dedicated focus on innovation. The team solves problems that are in the way of staff productivity quickly and efficiently, and we operate with the foresight necessary to triage issues before they become problems.

Who We Are

When we set off to create our IT team, we founded it based on the premise that service quality and responsiveness, as viewed by the end users, was the only measure of success. Our team’s level of care for our customers has become our highest ambition.

Our value proposition is to:
Drive innovation
Quickly and efficiently solve problems getting in the way of staff productivity
Innovate internally using foresight and collaboration to get ahead of issues before they became problems

We’ve built a system that makes your staff more efficient, generates customer satisfaction, and helps partners work more collaboratively in an integrated fashion.

Our Team

Karim Farid

Karim is an IT Manager with more than 20 years of experience across infrastructure, security, and managed services. He began his career at NYU's Stern School of Business supporting faculty and students, then moved into technical consulting -focused on technical training and building long-term client relationships. Today he leads IT operations and infrastructure strategy at IPS, drives security and compliance initiatives, and manages vendor and licensing relationships across the firm's internal environment and its managed-service client base.

Karim has worked extensively with applied AI, including designing and building retrieval-augmented generation (RAG) platforms hosted entirely behind the firewall - giving the organization governed access to its own institutional knowledge without exposing sensitive data to third-party services. It reflects his broader approach: pairing emerging capability with the compliance discipline that regulated and defense-adjacent clients require.

Education

B.S., Business & Computer Information Systems - Hofstra University

Credentials

CMMC Registered Practitioner
ISC2 Certified in Cybersecurity (CC)
ISC2 Certified Information Systems Security Professional (CISSP) - Pending
Artificial Intelligence: Business Strategies and Applications, UC Berkeley Executive Education (Berkeley Haas)
Certificate of Specialization in Leadership and Management, Harvard Business School Online
- Management Essentials
- Strategy Execution
- Leading Change and Organizational Renewal

Professional Associations

ISC2 - International Information System Security Certification Consortium
MESIT Leadership Network
Hauppauge Industrial Association (HIA)
Melville Chamber of Commerce (MCOC)

‍

John Winter

John is an IT Administrator at Intelligent CloudCare/IPS, leading gap analysis and remediation across multiple compliance frameworks and serving as a subject matter expert across several of them. He builds and maintains data governance policies that hold up under audit, pairing hands-on technical depth with strong analytical problem-solving - diagnosing complex issues, isolating root causes, and engineering durable fixes rather than quick patches.

Equally at home with infrastructure and with people, John works effectively with users across the organization regardless of technical background, translating complex concepts into clear, accessible guidance. He builds trust quickly and is a regular first point of contact for both routine support and high-stakes troubleshooting.